Main Library

This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.


RI - Complaint Procedures

RI - Complaint Procedures - Portuguese

RI - Complaint Procedures - Spanish

RI - Model Form to Assist in Filing A Special Education State Complaint

RI - State Complaint Model Form - Spanish

RI - State Complaint Model Form Portuguese

RI - State Complaint Submission Tracking Form

SPAN - Complaint Investigation Flowchart

SPAN - Info on Administrative (State/Written) Complaints

The brief publication is provided to assist states in making decisions about when to extend timelines for state complaints. This document is not intended to provide official guidance, but is a tool to prompt further state discussion.

TX - Complaint Investigation Questionaire

TX - New Complaints Process Dispute Resolution Webinar 1

UT - FAQ About Special Education Formal IDEA State Complaints

UT - State Complaint Form

VFN - Fact Sheet Administrative Complaint

Cindy Swain coordinates special education complaint investigations for the Texas Education Agency. She currently manages the state's IEP facilitation initiative in Texas and serves on the Texas Council for Developmental Disabilities and the State Task Force for Children with Special Needs. As a member of CADRE's Intensive Facilitated IEP Project, Cindy is especially interested in improving school outcomes for students with disabilities through facilitated IEP team meetings. She served as a classroom teacher, administrator, and college professor for 25 years before coming to the Texas...
Patricia Williams is a consultant with the Wisconsin Department of Public Instruction who works in the area of special education procedural compliance. She is the coordinator for the State IDEA complaint process and is the liaison to the Due Process Hearing System. Patricia is a former WDPI liaison to the WI Special Education Mediation System. She served as one of the CADRE Exemplar Wisconsin Coordinators for development of the Wisconsin Exemplar Profile development. The interviews below were conducted in 2010 as part of CADRE's Exemplar Initiative . Clip 1: What is the one thing you know now...

WA - CAP Matrix Shell

WA - Complaint Procedures Checklist

WA - Dispute Resolution: The Citizen Complaint Process

WA - Letter to District - Complainant Response

WA - Letter to District - Notice of Complaint

WA - Letter to Parent - Acknowledgement of District Response

WA - Response Letter to Complainant (Parent)

WA - Response Letter to NonParent