The improvement process begins with a comprehensive assessment of the dispute resolution system. CADRE encourages assessments to be completed as a team and with stakeholder input.
The following self-assessment tools will help:
- examine and record baseline information on the DR system
- identify strengths, needs, and priority areas of improvement
- assess compliance with IDEA regulations
- CADRE's Part B Dispute Resolution System Self-Assessment
- CADRE's Part C Dispute Resolution System Self-Assessment (Accessible version available upon request)
- CADRE's Cultural and Linguistic Competence Assessment for Dispute Resolution Systems
- OSEP’s Dispute Resolution Self-Assessments (Part B and Part C)
Checking for Assumptions
A dispute resolution system that utilizes evidence to inform the assessment of the dispute resolution system and any subsequent decisions is more likely to function well and result in positive outcomes. It is important to check for any assumptions that may have be made throughout the assessment process. This may mean collecting more information before moving forward.
Diagnosing System Performance Issues
Getting to the root cause of an issue can be challenging. These resources can assist.