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This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.

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A CADRE Webinar~Trusting Family-Professional Partnerships: Preventing, Resolving, and Moving Beyond Disputes

On April 2, 2015 CADRE hosted a webinar, Trusting Family-Professional Partnerships: Preventing, Resolving, and Moving Beyond Disputes with Dr. Ann Turnbull The PowerPoint and other handouts for the webinar are available for download below. About the Webinar: Ann Turnbull will reflect on her four decades as a parent of a son with multiple disabilities and a special education faculty member in terms of preventing disputes, if at all possible, and resolving and moving beyond disputes, when necessary to do so. She will use her own family experiences in providing examples at the early childhood,...

A Split in the Road: Issues, Outcomes, and Remedies Between and Within State Complaint and Hearing Officer Decisions

About the Webinar: This webinar will present the results of a systematic analysis of a representative sample of complaint procedure decisions and hearing officer decisions in five of the most active states. The comparison will be not only between these two systems for the total sample but also among the five state subsamples. The three dimensions of the comparison will be (a) the issue categories, (b) the outcomes, and, for the parent-favorable outcomes, (c) the remedies. About the Presenter: Perry A. Zirkel is university professor emeritus of education and law at Lehigh University, where he...

A Style Index for Mediators

The Mediator Classification Index (MCI) is designed to assist in understanding the approach or style a mediator tends to use during the mediation process. The MCI is a valuable tool which you may ask prospective mediators to complete as part of the mediator selection process. This is also a valuable tool for mediator self-examination.

A Tale of Two Conversations

A Tale of Two Conversations is a two-part video, originally developed by the Office for Dispute Resolution http://odr-pa.org/ in Pennsylvania, showing actors playing a parent of a child with a disability and a school administrator. The meeting was requested by the parent and takes place in the administrator’s office. Take One shows the parent and administrator talking about the child’s special education program. They are talking, but not listening. Their communication is unproductive. Take Two shows each person using more effective communication skills. We recommend that you view the "...

A Tale of Two Conversations Study Guide

Introduction A Tale of Two Conversations is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The meeting was requested by the parent and takes place in the administrator’s office. Take One shows the parent and administrator talking about the child’s special education program. They are talking, but not listening. Their communication is unproductive. Take Two shows each person using more effective communication skills. All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide uses A Tale...

A Tale of Two Conversations Study Guide (No Captioning)

(Captioned versions of these materials are available only through YouTube videos. These may be accessed at the main Study Guide page.) Introduction All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide offers keys for more effective communication and problem solving approaches and skills. It provides opportunities for you to reflect on how you communicate now and what you could do differently. “A Tale of Two Conversations” is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The...

AC - Resolving Concerns About Your Child's Special Education

Download AC-1 Resolving Concerns About Your Child's Special Education2011.pdf (86.1 KB)

ADR Options

There is a spectrum of dispute resolution processes, ranging from informal discussion to formal adjudication. The concept behind the development of alternative dispute resolution, or "ADR," is that the traditional adjudicatory model of dispute resolution is not always the best approach. Rather, the concept has developed that "the forum should fit the fuss," and not vice versa.