Process & Practitioner Evaluation

Indicator: Process and practitioner effectiveness are evaluated and monitored (e.g., participant satisfaction surveys, interviews, expert review of decisions, practitioner self-assessments, and observations).

Data are collected to examine ease of access, participant preparation, implementation fidelity, and service delivery satisfaction. Data informs improvement activities such as practitioner professional development and personnel assignments.

Examples: surveys completed by participants and practitioners, observations, interviews with practitioners, timelines   

Critical Questions for Consideration

  • What should the process look like or accomplish?
  • What does an effective practitioner do?
  • How will data be collected?
  • How will data be used (e.g., inform trainings and support, improve process, practitioner retention)?