Lead Agencies are required to administer written state complaint procedures that align with the federal requirements under Part C of IDEA.

To assist States with meeting the requirements under Part C of IDEA, several resources have been curated or developed.  These resources are not intended to interpret, modify, or replace any procedural safeguards or requirements of federal or state law.

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Written State Complaints under Part C of IDEA Manual

This manual includes information on the requirements for the administration of written state complaints under Part C of IDEA along with OSEP implementation guidance. Linked citations and other helpful resources, such as OSEP memos and letters are included. CADRE also offers some coaching questions and system improvement strategies for consideration.

screenshot of Written State Complaints under Part C of IDEA Manual


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Improving Your State’s Written State Complaint System

There is considerable flexibility as to how states administer complaints under IDEA. CADRE encourages states to assess their dispute resolution systems and processes, plan for improvement, and attend to the critical management functions of effective early intervention DR systems and processes by utilizing the information and tools found on CADRE’s Improving Your System online resource. 

To ensure alignment of procedures and products with federal regulations, use OSEP’s Dispute Resolution Self-Assessment tool.

For state examples, visit CADRE’s Main Library and use the filter to refine your search or post a query to the listserv to request the most updated resources from your peers.

OSEP Resources

IDEA Part C Dispute Resolution Regulations

State Complaint Procedures

Sec. 303.432 — Adoption of State complaint procedures

Sec. 303.433 — Minimum State complaint procedures

Sec. 303.434 — Filing a complaint


Questions and Answers on IDEA Part B Dispute Resolution Procedures (2013)