The Office of Special Education Programs issued this Q&A document on July 23, 2013 to provide parents, parent training and information centers, school personnel, state educational agencies (SEAs), local educational agencies (LEAs), advocacy organizations, and other interested parties with information to facilitate appropriate implementation of the IDEA dispute resolution procedures, including mediation, state complaint procedures, and due process complaint and due process hearing procedures. This Q&A document represents the Department’s current thinking on these topics.