Main Library

This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.

About the Webinar: This webinar will present the results of a systematic analysis of a representative sample of complaint procedure decisions and hearing officer decisions in five of the most active states. The comparison will be not only between these two systems for the total sample but also among the five state subsamples. The three dimensions of the comparison will be (a) the issue categories, (b) the outcomes, and, for the parent-favorable outcomes, (c) the remedies. About the Presenter: Perry A. Zirkel is university professor emeritus of education and law at Lehigh University, where he...
The Mediator Classification Index (MCI) is designed to assist in understanding the approach or style a mediator tends to use during the mediation process. The MCI is a valuable tool which you may ask prospective mediators to complete as part of the mediator selection process. This is also a valuable tool for mediator self-examination.

A Tale of Two Conversations

These two videos, which were developed by the Office for Dispute Resolution http://odr-pa.org/ in Pennsylvania, feature Dixie Trinen and Suzanne McDougall. The first video shows an example of two people having a difficult conversation using poor communication skills. The second video shows how the same conversation can be conducted in a way that leads to significantly enhanced communication (both require Adobe Flash player , a free download). We recommend that you view the "Listening" video and "Understanding Positions & Interests" video in our "Working Together" suite of resources before...
(Study Guide videos on this page are captioned through YouTube. Non-captioned videos may be accessed at Study Guide 2 .) Introduction All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide offers keys for more effective communication and problem solving approaches and skills. It provides opportunities for you to reflect on how you communicate now and what you could do differently. “A Tale of Two Conversations” is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The meeting was...
(Captioned versions of these materials are available only through YouTube videos. These may be accessed at the main Study Guide page.) Introduction All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide offers keys for more effective communication and problem solving approaches and skills. It provides opportunities for you to reflect on how you communicate now and what you could do differently. “A Tale of Two Conversations” is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The...
There is a spectrum of dispute resolution processes, ranging from informal discussion to formal adjudication. The concept behind the development of alternative dispute resolution, or "ADR," is that the traditional adjudicatory model of dispute resolution is not always the best approach. Rather, the concept has developed that "the forum should fit the fuss," and not vice versa.
These documents contain the 2018 (FFY 2016) SPP/APR Analyses for the Dispute Resolution Indicators (B15 & B16 and C9 & C10). For the complete 2018 Analyses completed by OSEP-funded Technical Assistance and Dissemination projects visit OSEP's GRADS 360 SPP/APR Resources webpage .
Video of Beyond Mediation and Facilitation: Exploring Early Resolution Options About the Webinar: Across the nation, states are developing innovative ways to respond to and prevent conflict. This webinar will showcase three early resolution practices that have been adopted by SEAs in Washington State, Georgia, and Louisiana. These practices attempt to minimize conflict by increasing the capacity of systems and individuals to meaningfully collaborate and problem solve. Participants will hear Scott Raub speak about Washington’s Office of Superintendent of Public Instruction Parent Liaison...
In collaboration with CADRE, the IDEA Partnership has developed a Dialogue Guide on the important topic of dispute resolution. Using CADRE's work on early and innovative dispute resolution processes, the Partnership has developed both an Executive Summary of CADRE's document Beyond Mediation: Strategies For Appropriate Early Dispute Resolution In Special Education and a Dialogue Starter for Dispute Resolution. Dialogue Guides are models for conducting interactive discussions across stakeholders (families, practitioners, professional associations, professors, policymakers, legislators) in...
During The Sixth National Symposium on Dispute Resolution in Special Education , with support from the ACCTM , CADRE's Director Marshall Peter conducted interviews with seven different representatives from the field of dispute resolution and special education. The interviews encompass a wide range of topics, including thoughts on mediation, IEP facilitation, hearing officer training and evaluation, and stakeholder engagement. Please click on the link to view the interviews. Trisha Bergin-Lytton, Mediator/Facilitator/ Trainer/Consultant Jeanne Bowman, Independent Child Advocate Doug McDougall...
During T he Fifth National Symposium on Dispute Resolution in Special Education , with support from the JAMS Foundation, CADRE's Director Marshall Peter conducted interviews with ten different representatives from the field of dispute resolution and special education. The interviews encompass a wide range of topics, including thoughts on mediation, IEP facilitation, hearing officer training and evaluation, and stakeholder engagement. Also included on this page are links to interviews CADRE conducted with our four Exemplar States. The videos are organized below alphabetically. Please click on...
During the Symposium, CADRE presented a series of profound, inspiring, and provocative short talks from some of the leading thinkers from the Eugene area. These brief (8-19 minute) talks were recorded and can be viewed below. Amelia Abel Peer Advocate Video of CADRE Talks with Amelia Abel ********** Alito Alessi Co-Founder and Artistic Director, DanceAbility International Video of CADRE Talks with Alito Alessi ********* Kenneth I. Helphand Professor of Landscape Architecture, Emeritus, University of Oregon Video of CADRE Talks with Kenneth Helphand ********* Johnny Lake Professor of Education...
On September 11, 2014 CADRE hosted a webinar with Dr. Edward Feinberg: Practical Strategies for Helping Parents in Conflict: Assisting Divorced or Estranged Parents Through the IEP Process About the Webinar: Dr. Edward Feinberg is the lead author of CADRE's most recent publication, " In the Best Interests of the Child: Individualized Education Program (IEP) Meetings When Parents Are In Conflict. " As a psychologist and early intervention program manager for more than 30 years, Dr. Feinberg offers practical assistance in what can be a difficult situation for school personnel and parents...
CADRE’s Exemplar Initiative: Identifying, Profiling and Showcasing Resources from High-Performing State Special Education and Early Intervention Dispute Resolution Systems State System Profiles Between Fall 2008 and Summer 2010, CADRE undertook a process to identify state special education and early intervention dispute resolution systems that are particularly effective and to characterize those systems and their components in ways that would be useful to other states that are considering improvement activities. Four state systems - Iowa, Oklahoma, Pennsylvania and Wisconsin - were identified...
On January 9, 2013, CADRE hosted a free webinar with guest presenter Tricia Jones, Conflict Coaching: Its Value in Special Education Dispute Resolution . Video of CADRE Webinar - Conflict Coaching: Special Ed Dispute Resolution, Tricia Jones 1.9.13 About the Webinar : Conflict coaching is a one-on-one process that helps someone in conflict gain a better understanding of the conflict and how s/he may manage conflict constructively. Increasingly used in workplace and community conflicts, this session explored how it may help parents, educators and special education dispute resolution...
Historically, mediation has not been an effective venue for dispute resolution for Deaf people because of linguistic inaccessibility and cultural non-recognition. Like other linguistic minority groups who experience and resolve conflict in a manner consistent with their social and communicative norms Deaf people have some unique perspectives. The following article illuminates some of these perspectives and explains how mediators can address these differences when working with Deaf people, in order to make mediation a more linguistically and culturally respectful and responsive endeavor. A...
This document was published in 1999. More information on IDEA 2004 . From CADRE The Center for Appropriate Dispute Resolution in Special Education www.cadreworks.org Helping Parents and Educators Create Solutions that Improve Results for Students with Disabilities
About the Webinar : Recently the presenters have heard from States that the frequency of phone calls, emails and written complaints coming from “frequent filers” has significantly increased. Frequent filers are individuals who file multiple complaints (informal and formal), often on overlapping issues and with increasing frustration evidenced in each subsequent filing. They may be extremely difficult to talk to and seem unwilling or unable to problem-solve around their concern. However, if and when you are able to get past the anger and begin to unpack the substance of the concern, there are...
This study reviews state databases and examines the ratio of dispute resolution cases per 10,000. A CADRE Publication

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