To provide relief for families who disagree with their child’s educational program, the IDEA provides three types of dispute resolution: mediation, written state complaints, and due process hearings. While these options support constructive conflict engagement, many families find these processes difficult to understand and navigate. This is especially true for culturally and linguistically diverse (CLD) families of students with disabilities.
Source
Dispute Resolution Magazine
Volume
28
Issue
3
Page Numbers
7-11