Melanie Reese has been the Dispute Resolution Coordinator for the Idaho State Dept. of Education since 2010. As a Professor Emeritus from Boise State University (1995-2009), she serves on the BSU Dispute Resolution Graduate Program’s Advisory Council and teaches courses in mediation, negotiation, and facilitation of groups in conflict, and has co-authored two textbooks: Mediation Theory and Practice and Personal Conflict Management. Previously, Melanie was the Faculty Ombudsman for the College of Western Idaho and served on the Executive Board of the Idaho Mediation Association. She has a successful consulting and mediation practice since 1990, and is regularly called to present on dispute resolution processes in special education, peaceful settlements, and hot topics in special education law.