Since 1977, schools and other community funders have supported a Case Coordinator function in Lane County, Oregon at Direction Service. The job of case coordinators has been to facilitate family-centered interagency collaboration and to support families and schools in preventing and resolving disagreements.
Case managers generally assist in remedying miscommunication and misinterpretation of the law. Along with facilitating family-school communication and assisting in the understanding of special education law, case managers clarify issues and facilitate problem-solving between teachers, administrators, service providers and family members.
