How other states are using their dispute resolution data to inform their monitoring process/general supervision system and are any states that collect mediation and settlement agreements and use that data to inform monitoring or general supervisory authority investigations if those agreements indicate potential systemic noncompliance?
How do you handle instances in which a complainant or public education agency notifies you that the state’s investigative report is incorrect?
Does your state have written guidance, frameworks, or publicly available resources that describe your determination process and that you are comfortable sharing?
I am interested in knowing how other SEAs address a deadlock between the LEA and the complainant during the compensatory services determination process. How do you address a situation where the LEA determines that no, or very little, compensatory services are required, and the complainant rejects that offer? Is there leeway for the SEA to intervene if the compensatory offer made by the LEA does not seem to be equitable or made in good faith?
If a district (A) agrees to fund an IEE at pubic expense and the evaluation is started but not finished before the student moves to another district (B), does District A still have to fund the evaluation?
I'm interested in how other SEAs handle situations in which the LEA has made an offer of compensatory services to the parent/complainant due to a violation identified through a State complaint, but the parent/complainant has not responded to the offer or contacted the LEA again.
How many times and in what ways are SEAs requiring LEAs to contact the parent/complainant regarding the offer?
How long are cases remaining open without a parent/complainant response, and how are SEAs managing the closure of such cases?
We are in the process of revising our state complaint policies and procedures, and looking for guidance from other states regarding section 34 Section 300.152 (a)(3)(i), i.e., "At the discretion of public agency, a proposal to resolve the complaint..." If anyone could share what their policies and procedures are for this section of the regulations and how it is handled internally, we would really appreciate it!
Do other states have language or protocols in place to guide both parents and LEAs on how to submit supporting documents?
A number of our LEAs have raised concerns about how to provide all comp-ed or make-up services within one year when the families refuse to engage with them to schedule services or frequently don’t show up for scheduled services. Does your state have a process for documenting LEA reasonable efforts for providing comp-ed services ordered before you close the case based on those efforts?
Is anyone using a secure email program like Zix, etc. to communicate with parties, and presiders in your dispute resolution cases?
