About the Webinar: This webinar will present the results of a systematic analysis of a representative sample of complaint procedure decisions and hearing officer decisions in five of the most active states. The comparison will be not only between these two systems for the total sample but also among the five state subsamples. The three dimensions of the comparison will be (a) the issue categories, (b) the outcomes, and, for the parent-favorable outcomes, (c) the remedies. About the Presenter: Perry A. Zirkel is university professor emeritus of education and law at Lehigh University, where he...
The Mediator Classification Index (MCI) is designed to assist in understanding the approach or style a mediator tends to use during the mediation process. The MCI is a valuable tool which you may ask prospective mediators to complete as part of the mediator selection process. This is also a valuable tool for mediator self-examination.
A Tale of Two Conversations
These two videos, which were developed by the Office for Dispute Resolution http://odr-pa.org/ in Pennsylvania, feature Dixie Trinen and Suzanne McDougall. The first video shows an example of two people having a difficult conversation using poor communication skills. The second video shows how the same conversation can be conducted in a way that leads to significantly enhanced communication (both require Adobe Flash player , a free download). We recommend that you view the "Listening" video and "Understanding Positions & Interests" video in our "Working Together" suite of resources before...
(Study Guide videos on this page are captioned through YouTube. Non-captioned videos may be accessed at Study Guide 2 .) Introduction All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide offers keys for more effective communication and problem solving approaches and skills. It provides opportunities for you to reflect on how you communicate now and what you could do differently. “A Tale of Two Conversations” is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The meeting was...
(Captioned versions of these materials are available only through YouTube videos. These may be accessed at the main Study Guide page.) Introduction All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide offers keys for more effective communication and problem solving approaches and skills. It provides opportunities for you to reflect on how you communicate now and what you could do differently. “A Tale of Two Conversations” is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The...
There is a spectrum of dispute resolution processes, ranging from informal discussion to formal adjudication. The concept behind the development of alternative dispute resolution, or "ADR," is that the traditional adjudicatory model of dispute resolution is not always the best approach. Rather, the concept has developed that "the forum should fit the fuss," and not vice versa.
AK - ILP Child and Family Rights (Part C)
AK - Notice of Procedural Safeguards - Parental Rights for Special Education
AK - Parent Guide - Education and the Exceptional Child
AK - Sample Resolution Session
AK - Special Education Handbook
AK - Special Education Mediation Services
AL - A Guide for Families
AL - Mediation Conference Confidentiality
AL - Mediation with No Agreement
AL - Policy for Accepting Electronic Submissions of Written State Complaints and Due Process Hearing Requests
AL - Quick Tips - Understanding Due Process
AL - Quick Tips - Understanding Mediation
AL - Quick Tips - Understanding the Complaint Process
AL - Request for Proposals-Due Process Hearing Officer
AL - RFP for IEP Facilitator
AL - RFP for Independent IDEA Mediators
AL - RFP: IDEA Dispute Resolution Interpretation and Translation