Main Library

This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.

Disputants and mediators together determine a mediation’s success, sometimes only in retrospect. This interactive plenary will explore opportunities prior to and during a session, when the mediator may support-even enhance-parties' abilities to make the most of their mediation experience. Drawing on the academic and professional literature as well as extensive experience across civil, community, restorative justice and public policy contexts, this plenary will consider promising practices regarding case screening and client preparation before mediation. The thorny ethical issues of pressure...

Have questions about program evaluation – such as how to hire (or fire) an evaluator, how to get the best value from an external evaluation, what kind of evaluation you really need, how much money to spend, how to deal with negative results, or what to do with the 100 page report you receive? After a brief introduction to the concept of program evaluation, experienced program evaluators will respond to these frequently-asked questions and more. The focus of the session will be on your own questions. Come equipped with a list of problems, questions, or concerns you’ve always wanted to talk...

IEP facilitation has grown in practice over the last decade, with the number of states offering IEP facilitation statewide increasing from 9 states in 2005 to 30 states in 2014. Idaho, Connecticut, Illinois, Ohio, and Texas participated in a three year (2011-2014) IEP facilitation workgroup with CADRE aimed to either start an IEP facilitation program or improve an existing one. Presentations will include highlights of the work done in four of the states, two with new programs (Illinois and Texas) and two with existing programs (Idaho and Ohio). Time for audience questions will be included.

Presenters: Aimee Taylor , Technical Assistance Specialist, CADRE, Eugene, OR Richard Zeller , Senior Policy Advisor , CADRE, Eugene, OR State Annual Performance Reports include data on dispute resolution activities in states. These data form the core of CADRE’s national dispute resolution database. This session will provide a summary and initial analysis of the first year of these data from states. Participants will be asked to discuss how the further development of this database could be helpful to states in their efforts to improve dispute resolution systems.

State Annual Performance Reports include data on dispute resolution activities in states. These data form the core of CADRE’s national dispute resolution database. This session will provide a summary and initial analysis of the first year of these data from states. Participants will be asked to discuss how the further development of this database could be helpful to states in their efforts to improve dispute resolution systems.

The Partners Program trains and matches volunteers (Partners) with parents wanting support at their child's Individualized Education Program (IEP), Mediation or High School Transition meeting. Partners are parents and others who have gone through a two-day intensive Partner Training Program. Partners are volunteers for the program. Partners are not at the meeting to speak for the parent. Their role is to help you prepare for the meeting, plan an agenda, identify the issues, write out proposals, etc. At the meeting they will take notes and act as a trained listener who is familiar with special...

During this session, Parent Center staff from different states will demonstrate tools to help parents to be more prepared for Mediation and Facilitated IEP’s. Participants will also recognize issues they may need to consider before, during and after mediation and/or facilitated IEPs. The workshop will offer tips on helping parents to clarify their thinking, to explain their viewpoints effectively and to identify new ways to resolve special education disputes. A copy of a training manual on "Effective Participation" and a "Glossary" that includes dispute resolution terms for interpreters will...

To review the session handout(s), click on the icon below: Kathy Wian Session 3.4 - Handout.doc Presenter: Kathy Wian , University of Delaware, Conflict Resolution Program, Newark, DE The objective of this presentation is to share ideas and discuss components of an effective IEP meeting facilitation system. The presentation will give an overview of key questions and areas that should be addressed when developing a system. Participants will be given time to ask questions, offer suggestions and exchange ideas.

The objective of this presentation is to share ideas and discuss components of an effective IEP meeting facilitation system. The presentation will give an overview of key questions and areas that should be addressed when developing a system. Participants will be given time to ask questions, offer suggestions and exchange ideas.

Participants in this Hot Topic discussion will have an opportunity to discuss and hypothesize about the impact the Endrew decision may have on IEP meetings, local and state level procedures, and overall dispute resolution activity. Both facilitators will bring their longstanding knowledge of dispute resolution and legal perspectives to encourage participants to think about what possibilities exist to resolve conflict in alternative and appropriate ways.

This interactive presentation will share the results of a study conducted regarding the implementation of facilitated IEP (FIEP) throughout the United States. Background information on facilitated IEP (FIEP) will be shared and trends in FIEP use across the United States will be identified. The use of participant feedback in FIEP program evaluation will be examined and current research in the field of FIEP outcomes will be shared. Information and resources to guide the future implementation of FIEPs, including practice creating web-based surveys to gather participant feedback will be...

Presenters: Nissan Bar-Lev , Director of Special Education, Special Education Cooperative Education Service, Green Bay, Wisconsin, Chilton, WI Jan Serak , FACETS, Milwaukee, WI Eva Soeka , Wisconsin Special Education Mediation System, Milwaukee, WI The President's Commission on Excellence in Special Education recommended using a facilitated IEP as a method of early conflict prevention between parents and educators. What is that and how is it implemented? The Wisconsin Special Education Mediation System reports on data collected in over 50 cases using a neutral facilitator at IEP meetings. The...

The President's Commission on Excellence in Special Education recommended using a facilitated IEP as a method of early conflict prevention between parents and educators. What is that and how is it implemented? The Wisconsin Special Education Mediation System reports on data collected in over 50 cases using a neutral facilitator at IEP meetings. The data also suggest the method for utilizing stakeholder feedback in designing the process and integrating the facilitation process with an existing mediation system.

The State Performance Plan (SPP) process has contributed to an increased focus on improving State Dispute Resolution Systems. CADRE’s DR SIPE (Dispute Resolution System Integration and Performance Enhancement) provides a mechanism for evaluating and improving state performance across functions for dispute resolution systems (complaints, mediation, due process hearings, etc.). This session will offer a broad overview of DR SIPE and describe recent application of this process in Texas involving partnerships with CADRE and the Southeast Regional Resource Center. This effort has led to the...

As globalization continues to transform our world, effective cross-cultural dispute resolution is a necessity. However, cross-cultural relationships are often characterized by uncertainty and miscommunication. To succeed in the face of profound difference, parties in conflict must work especially hard to effectively communicate and seek understanding. This presentation examines how the obvious and not-so-obvious cultural difference impacts resolution of inter-personal and inter-state (international) disputes. Specifically, the presentation will bring an international perspective to...

Scientific learning about the brain and how it influences the thinking processes about conflict has increased significantly in recent years. How this new information impacts the conflict process is the purpose of this workshop. “Conflict resolution is an art not a science” is something conflict resolution trainers and practitioners often say. This workshop will explore this exciting new arena of the science in order to better understand the art. This new arena gives us a chance to understand the science of conflict resolution and how we can use this learning to encourage cooperation,...

conflicts of everyday life and be accepted as a viable mode of conflict management, then the approach taken must be active, strategic and calculated to constructively redirect the energy of the conflict. Instead of hoping for, or expecting people to be reasonable and thoughtful in the face of conflict, mediators must non-judgmentally accept their more base motivations for power and control as well. If there is an assertive sensibility to this approach, it is because the force and energy that most conflicting parties bring to a dispute must be met by a sufficient counter force if the energy is...

This session will focus on techniques to ensure that a hearing officer meets the IDEA requirement of conducting a hearing in accordance with appropriate, standard legal practice. The presenter will explain his 8 Rules for conducting a Hearing. There will be a discussion of management of the timelines, including monitoring the resolution meeting and recalculating the timelines. Techniques for dealing with difficult attorneys and pro se parties will be explored. Case management strategies will be discussed.

As State complaint investigators know, State complaints can range from expertly-drafted documents that clearly articulate legal issues to barely-legible, incoherent statements alleging wrongs unrelated to the IDEA. This will be a working session where we start by briefly reviewing the requirements related to State complaints. Participants will then dig into hypothetical State complaints and work together to identify approaches to effectively address the complaints, while still meeting the requirements of the IDEA. We will work through complaints such as the “he said, she said” complaints,...

This workshop is intended to help participants understand WHY parents sometimes appear to be “fixated” or “hung-up” on events in the past that appear to others to be irrelevant to the ongoing decision making process of the child’s education, and HOW to get them to focus on the current educational decision making process that all parties need and want to participate in for the benefit of the child.

presenter: Lyn Beekman , Special Education Solutions, Okemos, MI Mediation is good, but can only go so far. Most parents and districts perceive hearings as too costly, too lengthy, and unfair. Lyn will propose an alternative dispute resolution mechanism where the parties develop their own dispute resolution process, which includes addressing the parent-district relationship on an ongoing basis. Step-by-step instructions, as well as sampel agreement provisions, will be provided. (Repeated on Saturday)

Mediation is good, but can only go so far. Most parents and districts perceive hearings as too costly, too lengthy, and unfair. Lyn will propose an alternative dispute resolution mechanism where the parties develop their own dispute resolution process, which includes addressing the parent-district relationship on an ongoing basis. Step-by-step instructions, as well as sampel agreement provisions, will be provided. (Repeated on Saturday)

Mediation is good, but can only go so far. Most parents and districts perceive hearings as too costly, too lengthy, and unfair. Lyn will propose an alternative dispute resolution mechanism where the parties develop their own dispute resolution process, which includes addressing the parent-district relationship on an ongoing basis. Step-by-step instructions, as well as sampel agreement provisions, will be provided.

Public figures making apologies has become a national trend and are so frequent that they can be construed as ritualized. Apology books are common and airlines have created “Apology Officers.” During the last decade, the medical profession has begun the process of institutionalizing apology to respond to “medical errors.” Internet sites, such as “Sorry Works” teach medical staff how to apologize. Literature has been written and programs developed by medical facilities and insurance companies on how to use apologies to reduce lawsuits. This presentation will take the “lessons learned” from the...

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