Main Library

This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.

The Mediator Classification Index (MCI) is designed to assist in understanding the approach or style a mediator tends to use during the mediation process. The MCI is a valuable tool which you may ask prospective mediators to complete as part of the mediator selection process. This is also a valuable tool for mediator self-examination.

A Tale of Two Conversations

A Tale of Two Conversations is a two-part video, originally developed by the Pennysylvania Office for Dispute Resolution , showing actors playing a parent of a child with a disability and a school administrator. The meeting was requested by the parent and takes place in the administrator’s office. Take One shows the parent and administrator talking about the child’s special education program. They are talking, but not listening. Their communication is unproductive. Take Two shows each person using more effective communication skills. We recommend that you view the Understanding Positions...
Introduction A Tale of Two Conversations is a two-part video showing actors playing a parent of a child with special needs and a school administrator. The meeting was requested by the parent and takes place in the administrator’s office. Take One shows the parent and administrator talking about the child’s special education program. They are talking, but not listening. Their communication is unproductive. Take Two shows each person using more effective communication skills. All of our relationships can benefit from reflecting on and improving how we communicate. This Study Guide uses A Tale...

AC - Resolving Concerns About Your Child's Special Education

AJE - Facilitated IEP Meetings (PowerPoint)

AJE - List of Workshops and Trainings

AJE - Parents Rights Under IDEA

AK - Special Education Handbook

AZ - FIEP 1-day Training

AZ - FIEP 2-day Training

AZ - FIEP Training Packet

AZ - Resolution Session Training PowerPoint

This briefing paper describes some of the causes of special education conflict and then explores the range of conflict management approaches being pioneered by state education agencies and school districts. The focus of this paper and the underlying research is on innovative work that is being done related to disagreements regarding those children and youth (3 years and older) served under Part B of IDEA. This document was published in October 2002.

BIE - Introduction to Procedural Safeguards

BIE - Resolution Session and Due Process Hearing Procedures in Special Education - Due Process Hearing Officer Manual (2007)

CADRE’s Exemplar Initiative: Identifying, Profiling and Showcasing Resources from High-Performing State Special Education and Early Intervention Dispute Resolution Systems State System Profiles Between Fall 2008 and Summer 2010, CADRE undertook a process to identify state special education and early intervention dispute resolution systems that are particularly effective and to characterize those systems and their components in ways that would be useful to other states that are considering improvement activities. Four state systems - Iowa, Oklahoma, Pennsylvania and Wisconsin - were identified...

This article reviews several exciting and challenging possibilities for improving collaboration and conflict resolution skills. It focuses on "what works" in conflict resolution between parents and educators. The concepts presented may be useful to parents and educators in direct collaboration, or in mediation...

This manual is designed as an educational tool for understanding and resolving conflict. It offers state-of-the-art thinking in dispute resolution applied to special education situations. Written in an easy-to-understand, illustrated and jargon-free format, it is designed both for stand-alone reading and to be used as part of workshop groups. The manual is 135 pages and depending upon your internet speed may take a moment to load. The authors would like to acknowledge Dr. Pat Evenson-Brady for her continuous support of this project, and Jim Melamed, J.D., whose gentle suggestions were pivotal...
Historically, mediation has not been an effective venue for dispute resolution for Deaf people because of linguistic inaccessibility and cultural non-recognition. Like other linguistic minority groups who experience and resolve conflict in a manner consistent with their social and communicative norms Deaf people have some unique perspectives. The following article illuminates some of these perspectives and explains how mediators can address these differences when working with Deaf people, in order to make mediation a more linguistically and culturally respectful and responsive endeavor. A...
This document was updated in 2019. This pamphlet describes, from an administrators perspective, the benefits of participating in mediation as a means to solve special education disputes between parents and educators. It dispels common concerns and also provides helpful tips to those considering mediation as a dispute resolution option. This document was originally published in September 2001, and was updated in 2019. Interested in IEP Facilitation? Check out CADRE's Considering IEP Facilitation: A School Administrator's Perspective .

CT - Principles of Mediation Brochure (Part C)

DC - Ombuds Annual Report (2017)

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