Main Library

This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.

In this bibliography of research published during the past decade, we have grouped studies into three related areas: studies that evaluate the effectiveness of school-based programs and interventions intended to promote parent/family involvement on student outcomes; studies that evaluate family behaviors and characteristics and their effect on student outcomes; and studies that analyze parent/family involvement research. A CADRE Publication . This document was published in December 2002. More information on IDEA 2004.
This webinar, presented by Nina Meierding, explored the many types of apologies (including full, partial, rapport, ritual, and transactional) as well as the effect of timing, delivery, emotionality and sincerity. We focused on how different cultures view forgiveness and saving face and the impact of these beliefs on both giving and receiving apologies. With a more complete understanding of the intricacies of an apology we can learn how to seek a greater level of resolution and closure in our communications and negotiation with others by giving and receiving apologies in a way that is more...
On May 1, 2013 , CADRE hosted a free webinar with Prof. Richard Birke, Director, Willamette University Center for Dispute Resolution, The Mediator's Mind: Insights from Psychology and Neuroscience. Video of CADRE Webinar-The Mediator's Mind: Insights from Psychology and Neuroscience 5.1.13 About the Webinar : Cognitive and behavioral psychology offer a treasure trove of insights into the ways negotiators and mediators resolve conflict. Now, neuroscience has added greatly to our understanding of the mind. Modern technology allows unprecedented access to the mechanisms of the brain as...
About the Webinar: Storytelling allows us to build community by identifying commonalities and exploring diverse perspectives, with one another. Helping families, educators, and service providers navigate IDEA-related conflicts can be challenging. Exploring stories can assist with identifying what is important to resolve and discerning what is critical to move a resolution process forward. In this webinar, panelists Kiran Singh Sirah, the past president of the International Storytelling Center, Diana MTK Autin, JD, Senior Director for Organizational Capacity-Building for the SPAN Parent...
This paper examines the role of attorneys and to a lesser extent, advocates in special education mediation. It examines the positions held by both proponents and opponents of permitting attorneys and advocates to participate in special education mediation. It then considers the interests and concerns shared by advocates of the two opposing views. The paper concludes with practical recommendations that attempt to satisfy these common interests. This document was published in June 2001. More information on IDEA 2004.
Video of The Transformative Power of Engaging Parents as Partners About the Webinar: Learn how Poway Unified School District completely transformed their relationships with families, re-established trust, and even more importantly, improved students’ learning experiences. Their intentional efforts to engage parents as partners also helped save the district millions of dollars in attorney fees and settlement costs. Their hope is that by continuing to partner with parents, staff can spend less time and energy embroiled in conflict and more time and energy exploring ways to continuously improve...
Video of CADRE Webinar: Trust in Family-Professional Partnerships About the Webinar: Throughout history, researchers have documented new, ongoing, and growing conflict between families of students with disabilities and the professionals who serve them. Qualitative and quantitative studies have demonstrated that the majority of these challenges begin with a lack of trust, that has either never existed in the partnership or deteriorated as a result of a breakdown in communication, incompatible goals, and/or misunderstanding between parties. In fact, trust is one of the most commonly mentioned...
About the Webinar: During this webinar, we will discuss trends in the use of IDEA formal dispute resolution procedures (written signed complaints, mediation, due process complaints/hearings, and resolution meetings) over the past eleven years. In addition, we’ll look at: Video of Trends in Dispute Resolution: What Might 11 Years of National Data Reveal? Total national rates of activity (dispute resolution events per 10K childcount in the 50 states) and mean state reported activity (average of state rates reported); Drilling down into data (e.g., “due process complaints resolved without a...
About the Webinar: Research provides strong evidence that organizations with a high degree of trust among employees are far more likely to make and sustain the kinds of changes that help them reach their goals and outcomes than those organizations where there is little or no trust among staff. This session described both empirical and conceptual research related to trust types. We explored the various types of trust as they relate to social and organizational life. In addition, we made connections between trust, trust types, relationship, communication and increased effectiveness in mediation...
This webinar, presented on May 18, 2011, explored using data from Table 7 and other sources to examine and plan improvements in State dispute resolution systems. The focus of the webinar was on resolution meetings, timelines, and outcomes. The three part presentation included: Dick Zeller, CADRE Senior Policy Analyst, introduced the call and provided a quick overview of dispute resolution data from Table 7 for Washington State, Illinois, and total national activity (50 states). The striking thing about due process complaint data is that most complaints are resolved by means not reported in...
This resource guide presents an overview of mediation evaluation with a specific focus on how to make use of participant questionnaires in evaluating mediation programs. A CADRE Publication. This document was published in December 2002 and updated in August 2007.
Video of Using Trauma Sensitive Strategies 6 0 About the Webinar: There is a growing awareness that trauma is pervasive and that the impact of trauma is often deep and life-shaping. Whether or not it is fully recognized, educators work with survivors of trauma, including students, families and colleagues. This session will increase understanding of trauma and its impact into adulthood, as well as how a more trauma-informed approach will enhance work with families. Participants will be introduced to the essential elements of a trauma sensitive school and specific strategies for improving...
Video of Spanish Language Webinar Sobre el seminario web: Los Centros de Padres a lo largo y ancho del país están asistiendo a padres de familia cuyo idioma no es el inglés para que se preparen para las reuniones del IEP de sus hijos. El personal que atiende a estas familias necesita información y recursos que sean lingüística y culturalmente apropiados para explicarles a los padres su papel en el proceso del IEP y guiarlos sobre cómo participar de manera más efectiva. Este webinar en español ha sido especialmente diseñado para el personal bilingüe de centros de apoyo, y padres líderes en su...
About the Webinar: Most agencies are made up of persons who are from dominant culture, mainstream communities. When many agencies and institutions engage other cultures, it can quickly become apparent that they are ill-equipped to effectively and successfully interact, communicate and work with non-dominant, non-mainstream communities. These interactions are complex, subtle and significant. They usually occur in settings and contexts arranged, organized and controlled by the agency or institution. It is a very different engagement when individuals from the agencies and institutions dare to go...
Art Stewart has trained mediators in 22 states, Kenya and Canada. He has testified before Congress on the use of mediation for special education issues. He wrote: “When Parents and Educators Do Not Agree: Using Mediation to Resolve Conflicts About Special Education 1995,” “Preparing for Mediation and Resolution Sessions 2009,” and contributed a chapter on “Building Trust and Resolving Conflict in Special Education” to The Handbook for Administration and Leadership in Special Education 2012. He coordinated the special education mediation program in Massachusetts for fifteen years and is...
Cindy Swain coordinates special education complaint investigations for the Texas Education Agency. She currently manages the state's IEP facilitation initiative in Texas and serves on the Texas Council for Developmental Disabilities and the State Task Force for Children with Special Needs. As a member of CADRE's Intensive Facilitated IEP Project, Cindy is especially interested in improving school outcomes for students with disabilities through facilitated IEP team meetings. She served as a classroom teacher, administrator, and college professor for 25 years before coming to the Texas...
Colorado Department of Education and PEAK This Voices from the Field interview series features select OSEP federally-funded parent centers and state education agencies who have well-established and high-functioning collaborative relationships. In October of 2021, CADRE staff interviewed leaders from the Colorado Department of Education (Mary Ann Fleury, Ph.D.) and PEAK (Michele Williers and Ann Wilson) to learn more about what makes their partnership so effective. This hour-long interview provides viewers with tips and takeaways that may help others improve their own relationships and...
Diana Autin is the Executive Co-Director of the Statewide Parent Advocacy Network (SPAN), NJ’s Parent Training and Information Center. She also co-directs NE-PACT, the Region 1 Parent Technical Assistance Center, providing technical assistance and capacity-building to the federally-funded parent training and information centers and community parent resource centers in the Northeast United States. Clip 1: As you think about stakeholder involvement in decision making, are there particular benefits that you believe come as a result and any advice about how you can most effectively engage diverse...
Doug McDougall has been active in alternative dispute resolution activities for over 20 years. He has worked as a community mediator, provided dispute avoidance services through a Covenant of Right Relations with faith based communities as well as ADR systems and implementation design with the California Department of Education. Doug is committed to providing options for individuals and organizations to access ADR processes early and often. Video of Voices from the Field: Doug McDougall
Fran Fletcher is an Assistant Policy Scientist in the Conflict Resolution Program of the University of Delaware's Institute for Public Administration. She manages Delaware's Special Education Mediation program and assists in the design and delivery of training and provides consultative services for parents and school districts on the topic of special education. Clip 1: You've done a lot of really wonderful work in the area of IEP and IFSP facilitation. Are there strategies that you believe work particularly well in those meetings? Clip 2: As you think about a new special ed teacher who is...
Greg Abell is the Principal at Sound Options Group, LLC, which is responsible for the delivery of all special education mediation services for the State of Washington. He also consults nationally in the design and delivery of ADR systems. Prior to entering the field of Alternative Dispute Resolution, Greg spent fifteen years in public education, eleven of those years working in special education. Clip 1: Are there lessons that you've learned over the years? Video of CADRE Voices from the Field: Greg Abell (1/4) Clip 2: You've been doing a lot of work around leadership and leadership coaching...
Jeanne Bowman works part time with Carlo Rossi as an Independent Child Advocate for Social Advocates for Youth in contract with the Sonoma County Special Education Local Plan Area. Formerly, she worked at the IDEA-funded Region 6 Parent Technical Assistance Center for the Parent Training and Information Centers and Community Parent Resource Centers in the western states and Pacific entities. In her more than a decade with Matrix Parent Network and Resource Center, Jeanne was a parent advisor, trainer, Early Start program manager, support group leader, and IEP clinic facilitator. As a member...
Jim Gerl is a special education law consultant, is licensed to practice law in West Virginia, Illinois and the District of Columbia, and is the author of the award winning Special Education Law Blog. He has spoken on special education law topics at numerous state, regional and national conferences, and is a regular faculty member for the conferences of the National Association of Hearing Officials. Jim has trained hearing officers from all states, and works with a number of state departments of education. Clip 1: You've had extensive experience with due process hearings as a hearings officer...
Kacey Gregson is the Director of Dispute Resolution at the Arizona Department of Education, overseeing the state’s mediation, state administrative complaint, and due process systems. Kacey previously worked as an Assistant Attorney General at the Arizona Attorney General’s Office, providing legal representation and advice to the Arizona Department of Education and the Arizona State Schools for the Deaf and the Blind. Kacey has also worked as an attorney in private practice, representing school districts on a variety of special education and general education matters. Clip 1: You oversee...
Kerry Voss Smith is the Director of the Pennsylvania Office for Dispute Resolution, which provides the resources for parents and educators to resolve special education disputes. In addition to due process and mediation services, ODR also offers IEP and Resolution Meeting Facilitation; ConsultLine (a parent helpline); and communication and conflict resolution skills training. Kerry was employed by the Department of Education's Office of Chief Counsel for two years prior to ODR, where she spent the majority of her time handling federal special education litigation. The interviews below were...

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