Main Library

This library contains CADRE resources as well as State, Lead Agency and Parent Center resources. Please note that CADRE makes no endorsement of the State, Lead Agency and Parent Center resources included here, nor of any policies, procedures, processes, or documents specific to any item.

AZ - Resolution Session Training PowerPoint

BIE - Resolution Session and Due Process Hearing Procedures in Special Education - Due Process Hearing Officer Manual (2007)

FACT - State Complaint Toolkit

IA - AEA Resolution Facilitator Guide 2010

IA - Resolution Facilitator Training PPT

OH - The Resolution Meeting: How does it fit into Ohio's Dispute Resolution System

PA - Solutions Panel Training Brochure

PEAL - The Rights Done Right: The Right to File a Complaint

PEATC - Special Education Complaint Toolkit

TX - New Complaints Process Dispute Resolution Webinar 1

Cindy Swain coordinates special education complaint investigations for the Texas Education Agency. She currently manages the state's IEP facilitation initiative in Texas and serves on the Texas Council for Developmental Disabilities and the State Task Force for Children with Special Needs. As a member of CADRE's Intensive Facilitated IEP Project, Cindy is especially interested in improving school outcomes for students with disabilities through facilitated IEP team meetings. She served as a classroom teacher, administrator, and college professor for 25 years before coming to the Texas...
Doug McDougall has been active in alternative dispute resolution activities for over 20 years. He has worked as a community mediator, provided dispute avoidance services through a Covenant of Right Relations with faith based communities as well as ADR systems and implementation design with the California Department of Education. Doug is committed to providing options for individuals and organizations to access ADR processes early and often. Video of Voices from the Field: Doug McDougall
Patricia Williams is a consultant with the Wisconsin Department of Public Instruction who works in the area of special education procedural compliance. She is the coordinator for the State IDEA complaint process and is the liaison to the Due Process Hearing System. Patricia is a former WDPI liaison to the WI Special Education Mediation System. She served as one of the CADRE Exemplar Wisconsin Coordinators for development of the Wisconsin Exemplar Profile development. The interviews below were conducted in 2010 as part of CADRE's Exemplar Initiative . Clip 1: What is the one thing you know now...

WA - Dispute Resolution: The Citizen Complaint Process

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