This document provides information on the procedures for the investigation and resolution of special education complaints for schools or agencies under supervision of the Bureau of Indian Affairs, Office of Indian Education Programs (OIEP). Regulations are explained for the following areas: (1) public notification of student rights under federal special education laws and regulations, compliance issues, and complaint procedures; (2) complaint timelines and validation of the complaint; (3) the Early Assistance Program for quick resolution of problems; (4) investigation of complaints, including collection of information and review of information; (5) compliance determination, including issuance of findings and corrective actions; (7) complaint resolution; (8) corrective actions and technical assistance; and (9) enforcement by OIEP. A step-by-step summary of the complaint process under OIEP is provided that lists each procedure for lodging and resolving a complaint. Appendices include federal regulations under the Individuals with Disabilities Education Act for complaint investigation, a complaint investigation filing form, a sample letter of complaint acknowledgment, and a sample letter and notification that the written complaint does not meet legal requirements, components of a complaint investigation report, a sample complain investigation letter and school corrective action plan, and answers to frequently asked questions pertaining to complaints. (ERIC)
The Center for Appropriate Dispute Resolution in Special Education
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