The Special Education Partnership for the Amicable Resolution of Conflict (SPARC) mediation program was formally created in 1997 between the Delaware Department of Education and the Conflict Resolution Program at the University of Delaware's Institute for Public Administration. It has grown from focused solely on offering mediation to parties who file due process requests to a multi-pronged program that also offers non-due process mediation, IEP meeting facilitation and a variety of special-education trainings for parents, mentors, advocates, and educators. It is an expansive alternative dispute resolution resource dedicated to supporting government, organizations, agencies, and individuals by designing programs and services that meet their respective goals.
Training sessions are designed to be delivered in two-hour blocks but can be expanded and customized. Training sessions include:
- Introduction to the Mediation Process
- Facilitation 101
- Your Conflict Management Styles
- Where do These Parents Come From?
- Resolving Difficult Dynamics and Conflict in IEPs
- Are You Hearing Me?